Legal claims for legal protection of consumer rights
Legal claims for legal protection of consumer rights

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Legal claims for legal protection of consumer rights

The possibilities of legal protection of consumer rights allow citizens to defend their interests, both in the pre-trial procedure and in court. Having passed the stage associated with the presentation of claims to the seller about the quality of the product / service, the buyer can file a legal claim. The legislation on the legal protection of consumer rights allows, using these expertise, to initiate legal proceedings.

The order of the trial in this case will be set by the Civil Procedure Code, since cases related to legal protection of consumer rights are civil cases.

The case is opened directly in connection with a claim for legal protection of consumer rights, filed either by the consumer himself or by an organization representing his interests. Now there are legal services bureaus, legal clinics, consumer societies, and all of them are able to provide in court the legal protection of the rights of a consumer who turned to them for help.

A claim can be filed either at the place of residence of the plaintiff, or at the location of the defendant company, or it is possible to link it at the place of causing harm to a citizen.

An application for legal protection of consumer rights is submitted in writing, it contains the necessary points. It is necessary to attach all documents related to the purchase of goods and out-of-court proceedings.

Legislatively, a claim for legal protection of consumer rights must contain your specific requirements for the seller, you must also indicate all the data on the price of the goods, the cost of expertise, the cost of self-repair, etc.

A plaintiff who has sent an application to the court is exempted from paying a fee within the framework of the legislation on legal protection of consumer rights. But the defendant company will have to fork out, and more than once. The question is not only about the damage compensation itself and the payment of the costs of the examination.

Legal protection of consumer rights in court gives the plaintiff the opportunity to claim pecuniary compensation for moral damage. The amount of compensation for moral damage, however, is determined not by the defendant, but by the court. But in any case, the amount of payments will be higher than that which could have been carried out in pre-trial order. Therefore, the seller, who is aware of the forms of legal protection of consumer rights, will consider it best not to bring the matter to court.

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